Frequently Asked Questions
How do I Place an order?
We are working on updating our ordering system and will hopefully be complete soon.
For now we are doing it the old fashioned way... To place an order, you can email your order to info.dohbaby@gmail.com and we will send you an invoice with all the relevant information.
We will only start working on your order once we have received proof of payment from you.
Note: Orders must be 5 or more.
Do you accept Returns or Cancellations?
All sales are final and no refunds will be processed.
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What should I do if my order hasn't been delivered yet?
Please email us if your order has not been delivered to you after 10 working days.
Is the doh really safe to eat unbaked?
You heard us right! Finally, cookie dough that you don’t have to pretend you are going to bake! All ingredients in each of our delicious, homemade recipes are completely safe to consume just as they are – unbaked. We give you peace of mind, allowing you to eat a piece of cookie dough heaven how you like it best.
How should I store my doh and how long will it last?
Doh must be stored in the refrigerator or freezer because it contains perishable ingredients without any additives or preservatives. If refrigerated, Doh lasts up to three weeks. If frozen, it should be consumed within three months.
Didn't find what you were looking for?
Please send us an email with your questions to: info.dohbaby@gmail.com. We would be happy to answer them all.
Which provinces do you deliver to?
For the time being we only cater for the Gauteng area. We will be expanding our boundaries soon; so if you have any suggestions or want to find out when we will be expanding our horizons to your area, please send us a mail on: info.dohbaby@gmail.com.
Will my order be delivered to me?
Delivery charges will show on your invoice based on your location.